Shipping + Handling

 

Shipping And Delivery

Orders are processed and shipped within 1-2 business days from purchase unless otherwise noted in the product description. However, this time period may increase if you purchase multiple items and further production needs to be carried out. All items will ship together. You may request multiple shipments in this scenario to receive your other items sooner by contacting us through the form provided under the CONTACT section.  

Once your order has been processed, the average transit times are as follows

  • UK: 3-5 Business Days
  • International: 5-7 Business Days

Please note: Buyers are responsible for any customs and import taxes that may apply. Also, we do not hold responsibility for delays due to customs.

Tracking Service:

At this time, we do not offer tracking services for the delivery of our items due to its high cost - This service would add an extra £5 to your delivery fee. Please be patient, your parcel will arrive soon.  

Customs And Import Taxes

Buyers are responsible for any customs and import taxes that may apply. UNCAPTIVE does not hold responsible for delays due to customs.